Terms & Conditions

The Terms and Conditions govern the use of the site sugarmoo.com, the products and services provided by the site. BY viewing, accessing or using this website and any associated websites mentioned any herewith, the applications and products related, including the online order, customer care service, delivery, and other related services provided by Sugarmoo.com, you understand and agree that these Terms and Conditions mentioned herein. You agree to accept this as a legal binding contract, equivalent to a signed documentary contract that binds you legally.

Subject to the applicable and related Law, Sugarmoo.com, may at any time, at its discretion, from time to time change, amend, remove or otherwise modify all or part of the Terms and Conditions at its sole discretion. Sugarmoo.com recommends you to carefully read and understand the Terms and Conditions when you visit or browse or use the services that may infer with your rights. If you do not agree or find any term contradictory with you, Sugarmoo.com recommends not to use this website.

Sugarmoo.com is hereby mentioned as ‘We’ / ‘Our’.

Privacy Policy:
Sugarmoo.com’s privacy policy is a part of our terms and conditions. Kindly refer to the privacy policy.

Website Usage:
Terms and conditions commonly apply to all users who access this website. The site may include content, images, graphics, videos, and third party links or links to third party website. Sugarmoo.com does not regularly review the information provided by the third party links or websites. We do not endorse the materials and any information pertaining to the third party sites. By using our website, you agree that you we are not liable for any form of liability arising from accessing the third party website. You acknowledge and agree that all the usage related to a third party website is done at your own knowledge and risk.

We also recommend you to be careful or do not disclose the personal information to third party sites. If you intend to do so, be sure to read the privacy policy and terms and conditions, terms of use of the third party website.

We offer conditional permission to all our users to access the website in agreement with the Terms and Conditions.

You shall have no right to transfer, rent, assign, exploit, resell, and involve in any other activity that is related to commercial trading or exploitation of any products or services offered by us, to any third party.

You are granted permission to use this website only for
• Your personal uses and non-commercial uses
• You are allowed to download a copy of the materials or images from the website, but only for your personal and non-commercial use.
• You agree not to launch or use or be a cause to launch or use any computerized, automated or hybrid system or any program that connects with our website or online ordering site. It includes limitation, distribution of vouchers, codes, spiders, publishing data, offline readers, pop-up windows, and all other elements that may display anything similar to our site.
• You agree not to collect any sort of personally identifiable information from our site.
• You agree not to use any kind of communication you had with us for any commercial purpose.
• You shall not solicit for any reasons on any of the users of our site.

Intellectual Property Rights:
Our site has many valuable intellectual properties which include but not limited to logos, trademarks, copyrights, used by us and our subsidiaries and affiliates. The intellectual properties are used to create a distinctive outlook on quality of products, services or otherwise offered by us. These logos or trademarks or otherwise any property rights related to our site are secured from reproduction in any form under national and international legal policies. All information you access at the site are the exclusive property of Sugarmoo.com. We do not endorse any views on third party links or hyperlinks you access on our site. Neither explicitly nor implicitly had we associated with any claims or warranties that may arise in relation to third party claims.

By accessing our site, you agree and consent to receive communications in any form, like SMS, email or other electronic mode of communications or even through postal communications, as the case may be. You shall agree that all the agreements, notices, communications and otherwise any form of communications that we provide you through email or otherwise is entitled as the transaction between the customer and us.

Your Account:
You shall have the sole responsibility to maintain the confidentiality of your account related information, password and otherwise any kind of information to restrict third party access through your account. You shall also accept that you are held liable for all the transactions and activities that occur under your registered account. We ensure to secure your data. We have all rights to refuse the service, terminate your account, cancel orders, remove or edit content as we discrete.

Pricing and Products:
All products we listed on the websites, the price, description and terms are subject to change. We hold the sole right to change, remove, modify, suspend or discontinue the sale of any product at any time with or without notice at our discretion. We are not liable to you or you any third party site for any changes, amendments, dismissal or discontinuation of any product listed in our site. To know more about pricing and products, check our terms of sale.

Delivery Policy:
All orders to be delivered to the address provided to us, via any source of communication available. We will need accurate information of the recipient, in order to have a smooth delivery transmission. We hold no responsibility for the delivery of products to the wrong address, or if the address provided is not traceable. Despite our best effort to deliver on time, factors such as traffic and weather conditions may prevent us from delivering your order on time. If, for any reason, you are not present to receive the product at the delivery address, our team will contact the sender and notify them that we returned the items to the bakery and shall await further updates. Minimum orders are applicable and therefore delivery charges will apply based on the total and delivery area. The minimum order is SAR50.

You understand that sugarmoo.com is not an allergen-free, vegetarian, gluten-free business and its products may contain or come into contact with items or food products containing dairy, soy, eggs, wheat, peanuts, coconut, tree nuts, flour, chocolate, milk and sugar, and/or other allergy causing ingredients. We cannot guarantee the absence of cross-contamination from allergen causing products. Sugarmoo.com is not responsible for any allergic reactions and is indemnified in the event of any claims arising from allergic reactions.